Refund Policy
Munny.me
Registered Address: 7700 Preston Rd #402, Frisco, TX 75034
Preamble
This Refund Policy governs the use of the Munny.me platform. By subscribing to or purchasing any of our services, you agree to the terms outlined below. This policy is intended to ensure transparency and fairness in how refunds are handled in relation to our subscription-based offerings.
Commitment to User Satisfaction
At Munny.me, we are dedicated to building tools that simplify and accelerate your job search through smart automation. While we strive to deliver consistent value and performance, we recognize that certain circumstances may merit a refund. This policy has been designed to outline those conditions clearly.
Refund Eligibility
We offer a 30-day refund window on first-time purchases, subject to the following conditions:
1. Applicable Scope
- The refund applies only to new users purchasing an initial subscription.
- Renewals, upgrades, or previously refunded accounts are not eligible.
2. Timeframe for Request
- Refund requests must be made within 30 days of the initial subscription date.
3. Usage Cap
- To be eligible for a refund, users must have applied to fewer than 100 jobs using the Munny platform.
4. Product Behavior
- Refunds will only be considered if there is a verified malfunction or failure in delivering the advertised functionality, such as auto-fill not working or integrations breaking consistently.
5. Documentation Requirements
- You may be asked to submit evidence, such as job application logs, screenshots, or error reports, to support your refund claim.
6. Mode and Timing of Refund
- Refunds will be issued to the original payment method.
- Once approved, the refund process is initiated immediately. However, the amount may take up to 10 business days to reflect, depending on your bank or payment provider.
Refund Request Process
To request a refund:
- Email our support team at [support@munny.me] with your subscription details and reason for the request.
- Provide any supporting documentation upon request.
- Follow any additional verification steps provided by our team.
Feedback & Continuous Improvement
At Munny.me, we believe in growing with our users. Whether you’re seeking a refund or simply sharing concerns, your feedback helps us refine our tools and build better experiences.
Legal Disclaimer
This Refund Policy is governed by the applicable laws of India and may be updated periodically without prior notice. We recommend reviewing this page from time to time. Continued use of the Munny.me platform signifies your acceptance of any revised terms.
Need help?
Reach out to us at 📧 support@munny.me
Visit: https://munny.me
.